Wi-Fi Help

Topic Help

Wi-Fi Credentials (CAMPUS)

Windows 10/Windows 11

• From the Notification tray (bottom-right corner of the screen), select the wireless network icon

•  Select  “JC_Students”

•  When prompted, enter your Jones College username (same as MyJones) and password, then select OK

•  If a message appears that the server's identity can't be identified, select Connect / Allow

•  The system will automatically connect to au-secure and indicate this with "Connected"

Windows 8.1

• From the Notification tray (bottom-right corner of the screen), select the wireless network icon

•  Select  “JC_Students”

•  Select Connect automatically, then select Connect

•  When prompted, enter your Jones College username (same as MyJones) and password, then select OK

•  If prompted, select Connect

•  The system will automatically connect to JC_Students and indicate this with "Connected"

MacOS

• On the Finder Bar, select the (wireless) icon  >  Open Network Preferences...

•  If necessary, select the Lock to authenticate and make changes

•  Select Advanced...

•  Select  JC_Students

•  Select OK

•  When prompted, enter your Jones College username (same as MyJones) and password, then select OK

•  If a security prompt appears, select Always Allow

•  If a certificate page appears, select Accept

•  The device will connect to the JC_Students wireless network.

Troubleshooting Tips

If you are still unable to connect to JC_Students, try the following:

•  Forget " JC_Students”  then attempt to re-authenticate to it.

•  Restart your Apple computer.

Android (Smartphones or Tablets)

NOTE: Due to variations in Android devices, not every Android-based device will work in the same way and the following guide may not be exactly as described on your device.



•  Go to Settings   >  Wi-Fi

•  Make sure that "Wi-Fi" is checked or ON

•  Under Wi-Fi networks you will see a list of available networks. Select JC_Students

•  Configure the following options:

     EAP Method: PEAP

     Phase 2 authentication: MSCHAPv2

     CA Certificate: Unspecified or Do Not Validate

     Identity: Enter your Jones College username (same as MyJones) and password, then select OK

     Password: Enter your Jones College password (same as MyJones), then select OK

•  Select Connect

iOS (iPhone/iPad/iPod)

• Go to Settings  >  WiFi

•  Select JC_Students

•  When prompted, enter your Jones College username (same as MyJones) and password, then select OK

•  If you receive an error that states, "Unable to join the network 'JC_Students'", select Dismiss and select Join once more.

•  On the Certificate Page, select  Accept.

•  The device will connect to the JC_Students wireless network.

Chrome OS

• Select the wireless icon on the taskbar (lower-right corner of the screen)

•  Select No Network

     If not connected, it will have a wireless network symbol with an "x" in it and display "No network"

•  Select JC_Students from the list of available networks.  A configuration window will appear.

•  Enter the following information:

     Encryption Settings: PEAP

     Username:  Enter your Jones College username (same as MyJones) and password, then select OK

     Password: Enter your Jones College password (same as MyJones), then select OK

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Wi-Fi Credentials (DORM)

Windows 10/Windows 11

• From the Notification tray (bottom-right corner of the screen), select the wireless network icon

•  Select “JC_Dorm_Students”

•  When prompted, enter your Jones College username (same as MyJones) and password, then select OK

•  If a message appears that the server's identity can't be identified, select Connect / Allow

•  The system will automatically connect to au-secure and indicate this with "Connected"

Windows 8.1

• From the Notification tray (bottom-right corner of the screen), select the wireless network icon

•  Select “JC_Dorm_Students”

•  Select Connect automatically, then select Connect

•  When prompted, enter your Jones College username (same as MyJones) and password, then select OK

• I f prompted, select Connect

•  The system will automatically connect to JC_Dorm_Students and indicate this with "Connected"

MacOS

• On the Finder Bar, select the (wireless) icon  >  Open Network Preferences...

•  If necessary, select the Lock to authenticate and make changes

•  Select Advanced...

•  Select JC_Dorm_Students

•  Select OK

•  When prompted, enter your Jones College username (same as MyJones) and password, then select OK

•  If a security prompt appears, select Always Allow

•  If a certificate page appears, select Accept

•  The device will connect to the JC_Dorm_Students wireless network.

Troubleshooting Tips

If you are still unable to connect to JC_Dorm_Students, try the following:

•  "Forget" JC_Dorm_Students  then attempt to re-authenticate to it.

•  Restart your Apple computer.

Android (Smartphones or Tablets)

NOTE: Due to variations in Android devices, not every Android-based device will work in the same way and the following guide may not be exactly as described on your device.



•  Go to Settings   >  Wi-Fi

•  Make sure that "Wi-Fi" is checked or ON

•  Under Wi-Fi networks you will see a list of available networks. Select JC_Dorm_Students.

•  Configure the following options:

     EAP Method: PEAP

     Phase 2 authentication: MSCHAPv2

     CA Certificate: Unspecified or Do Not Validate

     Identity: Enter your Jones College username (same as MyJones) and password, then select OK

     Password: Enter your Jones College password (same as MyJones), then select OK

•  Select Connect

iOS (iPhone/iPad/iPod)

• Go to Settings  >  WiFi

•  Select JC_Dorm_Students

•  When prompted, enter your Jones College username (same as MyJones) and password, then select OK

•  If you receive an error that states, "Unable to join the network 'JC_Dorm_Students'", select Dismiss and select Join once more.

•  On the Certificate Page, select Accept.

•  The device will connect to the JC_Dorm_Students wireless network.

Chrome OS

• Select the wireless icon on the taskbar (lower-right corner of the screen)

•  Select No Network

     If not connected, it will have a wireless network symbol with an "x" in it and display "No network"

•  Select JC_Dorm_Students  from the list of available networks.  A configuration window will appear.

•  Enter the following information:

     Encryption Settings: PEAP

     Username:  Enter your Jones College username (same as MyJones) and password, then select OK

     Password: Enter your Jones College password (same as MyJones), then select OK

Wired Network

Wired Internet is available in some of the residence halls which can be identified by an ethernet port on the wall. In addition, the rooms that are equipped with an Extreme access point on the wall near a desk should have an ethernet port available at the bottom of the access point. You can connect your legacy devices, smart devices, or other tech that does not support WPA-Enterprise authentication.


IoT Devices

Jones College, like many other colleges and universities across the U.S., uses the WPA2-Enterprise wireless security. For any device to be able to connect using WPA2-Enterprise, it must have 802.1x-compatible wireless hardware that is Wi-Fi Certified, and it must run an operating system that is WPA2-Enterprise Certified. This means the hardware is certified as inter-operable with other manufacturers' wireless equipment, and the operating system supports the WPA2-Enterprise standard for wireless security.



Below is a list of commonly used devices that typically DO NOT support the WPA2-Enterprise network security. In In order to use these devices, you must connect these devices to the JC_Dorm_Students_IoT wireless network or use a wired connection if available.



Below is an example of the password format:

     Type IoT, followed by your student ID

     For example - i o t 0 1 2 3 4 5 6

     Note: Be sure to include the zero on your student ID

     There will be a limit for a max of 3 devices per student for this network

This is not a complete list of devices that should use the IoT wireless network and is used only as an example:
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