• Check the methods currently set up for you.
• Make sure your phone number and/or email address are
correct.
• If no authentication methods are listed, or you prefer a
different method, click the plus symbol (+) next to Add method.
• Add at least one of the following (both are
recommended):
1. Phone – Enter your cell phone number to receive a text or call.
2. Email – Use a different email address than your MyJones email.
• Note:
Email verification is only for password reset purposes.
Note:
After setting up each method, the system will immediately verify
the information to ensure it is accurate.
• Choose your preferred method from the drop-down menu.
•Select Other verification options to use an alternate method for signing in.
• Visit https://aka.ms/mfasetup
to update your phone number in the authentication
methods.
• If you’re unable to make the change, contact the Technology Services Techdesk for assistance.
• Ensure you complete the setup process within 10 minutes.
• Refresh the page and try again.
• Double-check that you entered the code correctly.
• If needed, select Other verification options to use an alternate method for signing in.
• Contact the Technology Services Techdesk for assistance.