Wi-Fi Help

Topic Help

Wi-Fi CREDENTIALS

Windows 8.1
• From the Notification tray (bottom-right corner of the screen), select the wireless network icon

• Select  “JC_Employees”

• Select Connect automatically, then select Connect

• When prompted, enter your Jones College username (same as MyJones) and password, then select OK

• If prompted, select Connect

• The system will automatically connect to JC_Employees and indicate this with "Connected"
Windows 10/Windows 11
• From the Notification tray (bottom-right corner of the screen), select the wireless network icon

• Select  “JC_Employees”

• When prompted, enter your Jones College username (same as MyJones) and password, then select OK

• If a message appears that the server's identity can't be identified, select Connect / Allow

• The system will automatically connect to au-secure and indicate this with "Connected"
Chrome OS
• Select the wireless icon on the taskbar (lower-right corner of the screen)

• Select No Network

     If not connected, it will have a wireless network symbol with an "x" in it and display "No network"

• Select JC_Employees from the list of available networks.  A configuration window will appear.

• Enter the following information:

     Encryption Settings: PEAP

     Username:  Enter your Jones College username (same as MyJones) and password, then select OK

     Password: Enter your Jones College password (same as MyJones), then select OK

MacOS
• On the Finder Bar, select the (wireless) icon  >  Open Network Preferences...

• If necessary, select the Lock to authenticate and make changes

• Select Advanced

• Select  JC_Employees

• Select OK

• When prompted, enter your Jones College username (same as MyJones) and password, then select OK

• If a security prompt appears, select Always Allow

• If a certificate page appears, select Accept

• The device will connect to the JC_Employees wireless network.

Troubleshooting Tips

If you are still unable to connect to JC_Employees, try the following:

• Forget "JC_Employees”  then attempt to re-authenticate to it.

• Restart your Apple computer.
iOS (iPhone/iPad/iPod)
• Go to Settings  >  WiFi

• Select JC_Employees

• When prompted, enter your Jones College username (same as MyJones) and password, then select OK

• If you receive an error that states, "Unable to join the network 'JC_Employees'", select Dismiss and select Join once more.

• On the Certificate Page, select Accept.

• The device will connect to the JC_Employees wireless network.
Android (Smartphones or Tablets)
NOTE: Due to variations in Android devices, not every Android-based device will work in the same way and the following guide may not be exactly as described on your device.



• Go to Settings   >  Wi-Fi

• Make sure that "Wi-Fi" is checked or ON

• Under Wi-Fi networks you will see a list of available networks. JC_Employees

• Configure the following options:

     EAP Method: PEAP

     Phase 2 authentication: MSCHAPv2

     CA Certificate: Unspecified or Do Not Validate

     Identity: Enter your Jones College username (same as MyJones) and password, then select OK

     Password: Enter your Jones College password (same as MyJones), then select OK

• Select Connect