Wi-Fi Help

Topic Help

Wi-Fi CREDENTIALS

Windows 10/Windows 11

• From the Notification tray (bottom-right corner of the screen), select the wireless network icon

•  Select  “JC_Employees”

•  When prompted, enter your Jones College username (same as MyJones) and password, then select OK

•  If a message appears that the server's identity can't be identified, select Connect / Allow

•  The system will automatically connect to au-secure and indicate this with "Connected"

Windows 8.1

• From the Notification tray (bottom-right corner of the screen), select the wireless network icon

•  Select  “JC_Employees”

•  Select Connect automatically, then select Connect

•  When prompted, enter your Jones College username (same as MyJones) and password, then select OK

•  If prompted, select Connect

•  The system will automatically connect to JC_Employees and indicate this with "Connected"

MacOS

• On the Finder Bar, select the (wireless) icon  >  Open Network Preferences...

•  If necessary, select the Lock to authenticate and make changes

•  Select Advanced

•  Select  JC_Employees

•  Select OK

•  When prompted, enter your Jones College username (same as MyJones) and password, then select OK

•  If a security prompt appears, select Always Allow

•  If a certificate page appears, select Accept

•  The device will connect to the JC_Employees wireless network.

Troubleshooting Tips

If you are still unable to connect to JC_Employees, try the following:

•  Forget "JC_Employees”  then attempt to re-authenticate to it.

•  Restart your Apple computer.

Android (Smartphones or Tablets)

NOTE: Due to variations in Android devices, not every Android-based device will work in the same way and the following guide may not be exactly as described on your device.



•  Go to Settings   >  Wi-Fi

•  Make sure that "Wi-Fi" is checked or ON

•  Under Wi-Fi networks you will see a list of available networks. JC_Employees

•  Configure the following options:

     EAP Method: PEAP

     Phase 2 authentication: MSCHAPv2

     CA Certificate: Unspecified or Do Not Validate

     Identity: Enter your Jones College username (same as MyJones) and password, then select OK

     Password: Enter your Jones College password (same as MyJones), then select OK

•  Select Connect

iOS (iPhone/iPad/iPod)

• Go to Settings  >  WiFi

•  Select  JC_Employees

•  When prompted, enter your Jones College username (same as MyJones) and password, then select OK

•  If you receive an error that states, "Unable to join the network 'JC_Employees'", select Dismiss and select Join once more.

•  On the Certificate Page, select Accept.

•  The device will connect to the JC_Employees wireless network.

Chrome OS

• Select the wireless icon on the taskbar (lower-right corner of the screen)

•  Select No Network

     If not connected, it will have a wireless network symbol with an "x" in it and display "No network"

•  Select JC_Employees from the list of available networks.  A configuration window will appear.

•  Enter the following information:

     Encryption Settings: PEAP

     Username:  Enter your Jones College username (same as MyJones) and password, then select OK

     Password: Enter your Jones College password (same as MyJones), then select OK